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TESTIMONIALS

Just wanted to drop you an e-mail and let you know how pleased we are with the spa cover that you guys made. It fits to a tee and looks great!! I will have no trouble recommending your company and workmanship to others. Thanks again!
Jeffery and Dianna - Ontario

To all. I received my new Tub cover today. Its a perfect fit .I must thank all the staff that I have dealt with (phone & email) for the excellent way I have been treated & helped throughout my dealings with your company. I will recommend you to all that I know. Thank you
Rolan - Saskatchewan

Thank you for the great service in supplying our new hot tub cover. I have bought a lot of covers over the years and this is best hot tub cover yet. Lightweight, waxy finish, perfect color, rounded corners, and delivered quickly. I would recommend your product to anyone. Thanks
Lyle - British Columbia

Just wanted to let you know we are extremely happy with our entire experience with The Cover Guy. The initial ordering of the product was simple; the cover arrived on schedule and in perfect condition. The hot tub cover is well made, light weight and fits perfectly. We are very impressed, Thanks for the great service!
Melanie & Guy - Alberta

Hi guys - just got my new cover and cover lifter!! What a joy it is to be able to cover and uncover my hot tub BY MYSELF!! No longer do I have to fight with my waterlogged super heavy cover - I can lift my new one with 1 hand!! The quality is the best I have ever seen - bar none. The lifter is wonderful and so easy to istall and use. Again, thank you thank you!!
Marla - British Columbia

We received our cover yesterday, it fit perfectly. Thank you very much for your professionalism and prompt delivery. I will let know people around about your company. Thanks again
Alain - Quebec

Just wanted to let you know that it fits perfectly! Appreciate the fact that you questioned our numbers for the corner radius, to ensure that the measurement was correct before making the cover. Two of our friends have ordered covers from you and recommended your company to us. You can add us to your list of satisfied customers. We will definitely recommend The Cover Guy to anyone we hear of that is considering replacing a hot tub cover. Thanks
Jeff & Eliane - Saskatchewan

Good morning Just wanted to let you know that your product and service are both excellent. One of the best consumer experiences I’ve had in a long time. Cover fits like a glove and is exactly as promised. Thank you
Mark Farrell - Ontario

 
TESTIMONIALS

Thank you very much, received the cover on Thursday , may 5 , fits perfect and very well made, much nicer then the one I got bought with my hot tub when I bought it new.
Don - Ontario

Thank you. It's a perfect fit. Wonderful service.
Paul - Nova Scotia

Just wanted to drop you an e-mail and let you know how pleased we are with the spa cover that you guys made. It fits to a tee and looks great!! I will have no trouble recommending your company and workmanship to others. Thanks again!
Jeffery and Dianna - Ontario

To all. I received my new Tub cover today. Its a perfect fit .I must thank all the staff that I have dealt with (phone & email) for the excellent way I have been treated & helped throughout my dealings with your company. I will recommend you to all that I know. Thank you
Rolan - Saskatchewan

Thank you for the great service in supplying our new hot tub cover. I have bought a lot of covers over the years and this is best hot tub cover yet. Lightweight, waxy finish, perfect color, rounded corners, and delivered quickly. I would recommend your product to anyone. Thanks
Lyle - British Columbia

Just wanted to let you know we are extremely happy with our entire experience with The Cover Guy. The initial ordering of the product was simple; the cover arrived on schedule and in perfect condition. The hot tub cover is well made, light weight and fits perfectly. We are very impressed, Thanks for the great service!
Melanie & Guy - Alberta

Hi guys - just got my new cover and cover lifter!! What a joy it is to be able to cover and uncover my hot tub BY MYSELF!! No longer do I have to fight with my waterlogged super heavy cover - I can lift my new one with 1 hand!! The quality is the best I have ever seen - bar none. The lifter is wonderful and so easy to istall and use. Again, thank you thank you!!
Marla - British Columbia

We received our cover yesterday, it fit perfectly. Thank you very much for your professionalism and prompt delivery. I will let know people around about your company. Thanks again
Alain - Quebec

Just wanted to let you know that it fits perfectly! Appreciate the fact that you questioned our numbers for the corner radius, to ensure that the measurement was correct before making the cover. Two of our friends have ordered covers from you and recommended your company to us. You can add us to your list of satisfied customers. We will definitely recommend The Cover Guy to anyone we hear of that is considering replacing a hot tub cover. Thanks
Jeff & Eliane - Saskatchewan

Good morning Just wanted to let you know that your product and service are both excellent. One of the best consumer experiences I’ve had in a long time. Cover fits like a glove and is exactly as promised. Thank you
Mark Farrell - Ontario

 

Privacy Policy

Protecting your privacy is important to Spa Supplies Online!

Welcome to Spa Supplies Online's official website.  Protecting your privacy is important to Spa Supplies Online.  We strive to keep your personal information confidential.  By ensuring that you are aware of and understand Spa Supplies Online Customer Privacy Policy, we can provide you with better service.  Please take a moment to read the following policy to learn how we handle your personal information.

Why we collect personal information:  Spa Supplies Online collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services.  In addition, we use your personal information to keep you up to date on the latest announcements, special offers, and other information we think you'd like to hear about.

How we collect personal information:  We collect information about you in several ways.  For example, we might ask for your contact information when you correspond with us, call us to make a purchase or request service, register to attend a seminar.  In addition, when you ask to be included in an email mailing list, we collect and store the information you provide in a secure database.

To save you time and make our web services even easier to use, some areas of the Spa Supplies Online website allow you to create a 'Personal ID' using your personal information.  Here is how it works:  Simply fill out a brief profile; your name, phone number, and email address; then choose a password for security.  The system saves your information and assigns you a personal ID. Next time you order something from the Spa Supplies Online store, you can simply enter your email address and password; the system will automatically look up the information it needs.

When we disclose personal information:  Spa Supplies Online works with other companies that help us provide products and services to you, and we may provide your personal information to these companies.  For example, we give shipping companies this information so they can deliver your products efficiently.  The information they receive is for shipping and delivery purposes only, and we require that the companies safeguard your personal information in accordance with Spa Supplies Online policies.

How we protect your personal information:  Spa Supplies Online safeguards the security of the data you send us with physical, electronic, and managerial procedures.  We urge you to take every precaution to protect your personal data when you are on the Internet.  Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

Spa Supplies Online Store uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required.  To make purchases from the Spa Supplies Online store, you must use an SSL-enabled browser such as FireFox, Safari or Internet Explorer.  This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.

Collecting other personal information:  When you browse this website, you are able to do so anonymously.  Generally, we don't collect personal information when you browse; not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.

Like many websites, this website uses 'cookie' technology. When you first connect to our site, the cookie identifies your browser with a unique, random number.  The cookies we use do not reveal any personal information about you.  Cookies help us understand which parts of our websites are the most popular, where our visitors are going, and how long they spend there.  We use cookies to study traffic patterns on our site so we can make the site even better.

Our Commitment to Privacy:  To make sure your personal information remains confidential, we communicate these privacy guidelines to every Spa Supplies Online employee.  This website contains links to other sites.  Spa Supplies Online does not share your personal information with those websites and is not responsible for their privacy practices.  We encourage you to learn about the privacy policies of those companies.

If we are going to use your personal information differently from that stated at the time of collection, we will try to contact you via email using the most recent information we have.  If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information in a new manner.

The Spa Supplies Online Privacy Policy is subject to change at any time.  We encourage you to review the privacy policy regularly for any changes.  If you have any questions or concerns in regards to our Privacy Policy please email customercare@spasuppliesonline.ca.